What do I do if I have a maintenance problem?
You may e-mail us at Fredshp@yahoo.com or call our office at 706-613-2742 to report any maintenance issues.

What happens if I have an emergency after hours?
Call 911 and then call our office at 706-613-2742 and leave a detailed description of the emergency.  Please leave a name, number, apt number, and detailed report of the incident.  Downtown tenants can contact the provided emergency number.

What is considered an emergency?
Running water of any kind is an emergency.  Air conditioning going out is not an emergency, but will be handled as quickly as possible.

What do I do if my toilet overflows?
Immediately turn the toilet off by closing the valve on the wall behind the toilet. Call the office and someone will discuss the problem and send the appropriate repairman.

Why am I being charged for a maintenance call?
If you call and report a problem and the repairman can find nothing wrong then that service call is charged to the tenant. If you report a problem and the repairman determines that you were the cause of the problem then the repair will be billed to you.

What are the most common charges for a tenant charge?
Clogged toilets are the most common charges. You should own a good plunger and have made an effort to use it before reporting a stopped up toilet.

What if I lock myself out of my apartment?
If it is during office hours then you may come by and borrow a key to let yourself in. After business hours you may either call a locksmith or call our emergency number. The person on call will come and let you in for a charge of $50.00.

What do I do if the lights don't work in my bathroom?
Look on the outlet of that bathroom and push the reset button on the ground fault circuit, or check your breaker box.  If that does not fix the problem, then call the office and turn in a work order.

 

 

 

 

 

 

 

 

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FHP