Maintenance FAQ's
What do I do if I have a
maintenance problem?
You may e-mail us
at
Fredshp@yahoo.com
or call our office at 706-613-2742 to report any
maintenance issues.
What happens if I have an
emergency after hours?
Call 911 and then call our office at
706-613-2742 and leave a detailed description of
the emergency. Please leave a name,
number, apt number, and detailed report of the
incident.
What is considered an emergency?
Running water of any kind is an
emergency. Air conditioning going out is not an
emergency, but will be handled as quickly as
possible.
What do I do if my toilet
overflows?
Immediately turn the toilet off by closing the
valve on the wall behind the toilet. Call the
office and someone will discuss the problem and
send the appropriate repairman.
Why am I being charged for a
maintenance call?
If you call and report a problem
and the repairman can find nothing wrong then
that service call is charged to the tenant. If
you report a problem and the repairman
determines that you were the cause of the
problem then the repair will be billed to you.
What are the most common charges
for a tenant charge?
Clogged toilets are
the most common charges. You should own a good
plunger and have used it before reporting a
stopped up toilet.
What if I lock myself out of my
apartment?
If it is during office hours then you may come
by and borrow a key to let yourself in. After
business hours you may either call a locksmith
or call our emergency number. The person on call
will come and let you in for a charge of $50.00.
What do I do if the lights don't
work in my bathroom?
Look on the outlet of that bathroom and push the reset button
on the ground fault circuit, or check your
breaker box. If that does not
fix the problem, then call the office and turn in a
work order.